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TD7 FAQ – Common Questions Answered

Whether you're sorting out a login issue, figuring out how to withdraw PKR, or wondering about PSL betting markets — you'll find clear, straightforward answers right here. Browse by category or scroll through everything below.

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Find What You're Looking For

The most common topics our Pakistani players ask about — tap a card to jump straight to that section.

Account & Login

Registration, login problems, password reset, account verification, and profile settings — all covered in one place.

Deposits & Withdrawals

How to deposit PKR using JazzCash, Easypaisa, Raast, or bank transfer — and how to get your winnings out quickly.

Bonuses & Promotions

Welcome bonus, reload offers, free spins, and PSL special promotions — understand how each one works and how to claim it.

Games & Live Casino

Which slots are available, how live casino tables work, minimum bets, and what to do if a game freezes mid-session.

Mobile App

How to download and install the TD7 app on Android, update it, and fix common issues like crashing or slow loading.

App info →

Sports & Cricket Betting

PSL match odds, T20 markets, live in-play betting, and how to place your first bet on international cricket.

Registration is free and takes about two minutes. Click the Register button, enter your mobile number or email address, create a password, and verify via OTP. Once verified, your account is active and you can make your first deposit right away.

Go to the Login page and click "Forgot password?". Enter the phone number or email you registered with and you'll receive an OTP or reset link. Follow the steps to set a new password. If you don't receive the OTP within a couple of minutes, check your spam folder or try again.

No. TD7 allows one account per person. Creating multiple accounts can lead to suspension of all associated accounts and forfeiture of any bonuses. If you're having trouble accessing your existing account, please use the password reset option or contact support.

Accounts can be temporarily locked after several failed login attempts as a security measure — it usually unlocks automatically after 30 minutes. Suspension may happen if our system flags unusual activity or if account verification is incomplete. Contact TD7 support with your registered details to resolve a suspension.

Log in to your account and go to Profile Settings. You can update your contact details there. For security, changing your primary phone number may require an OTP verification on your existing number first. If you no longer have access to the old number, contact support directly.

TD7 supports all major Pakistani payment channels including JazzCash, Easypaisa, Raast, bank transfers, debit/credit cards, and mobile wallets. All transactions are processed in PKR, so there are no currency conversion charges.

The minimum deposit at TD7 varies slightly by payment method but generally starts from PKR 200. This makes it easy for players to start with a small amount and get a feel for the platform before committing more.

Most withdrawals via JazzCash or Easypaisa are processed the same day, often within a few hours. Bank transfers typically take 1–2 business days. Raast transfers are usually near-instant once approved. Make sure your withdrawal details match your registered account information to avoid delays.

First, allow up to 15 minutes for the transaction to process, especially during peak hours. If it still hasn't appeared, check your payment app (JazzCash/Easypaisa) to confirm the transaction was successful on their end. If it shows as completed there but not in TD7, contact support with the transaction reference number and they'll sort it out quickly.

TD7 does not charge fees on standard deposits or withdrawals. However, your bank or mobile wallet provider may apply their own transaction fees. We recommend checking with JazzCash or Easypaisa directly if you notice any deductions on their side.

New members receive a welcome bonus on their first deposit. The bonus amount and percentage are shown on the registration and deposit pages at the time you sign up. Always read the wagering requirements before claiming — they tell you how many times the bonus needs to be played through before you can withdraw bonus-derived winnings.

A wagering requirement (also called a playthrough requirement) means you need to bet the bonus amount a certain number of times before withdrawing. For example, if you receive a PKR 1,000 bonus with a 20x wagering requirement, you need to place PKR 20,000 worth of bets before the bonus converts to real withdrawable cash. The requirement details are always shown when you claim a bonus.

Bonuses are usually credited automatically within a few minutes of qualifying. If yours hasn't appeared, check whether your deposit met the minimum amount required for that promotion. Some bonuses also require a promo code to be entered at the time of deposit. If everything looks correct and the bonus still isn't there, contact support with your deposit details.

Yes. TD7 runs special promotions during Pakistan Super League season, T20 internationals, and other major cricket events. These can include deposit bonuses, free bets, cashback on match losses, and enhanced odds on selected fixtures. Keep an eye on the promotions section in your account during the cricket calendar.

TD7 offers a wide selection including online slots, live casino tables (roulette, blackjack, baccarat), bingo, sports betting, and an arcade game lobby. You can browse everything from the Game Lobby after logging in, with filters to find games by type, provider, or popularity.

If a game freezes mid-session, close it and reopen it — your progress and balance are saved server-side, so no bets are lost. For slots, any incomplete spin will either complete or the stake will be returned. If the issue keeps happening, try clearing your browser cache or switching to the TD7 app for a smoother experience.

The Live Casino streams real dealers in real time from professional studios. You join a table, place your bet using your PKR balance, and the dealer handles the cards or wheel just like a physical casino. Tables run 24/7 and you can chat with the dealer and other players. A stable internet connection gives the best experience — the TD7 app is optimised for Pakistani mobile networks.

Many slots on TD7 offer a demo or free-play mode so you can try the game and understand its features before wagering real money. Look for the "Try for Free" option on the game tile in the Slots section. Note that winnings from demo play cannot be withdrawn — they're purely for practice.

The TD7 app is available for Android devices. Go to the Download page, tap the download button, and install the APK file. You may need to allow installations from unknown sources in your phone's security settings — this is normal for apps not listed on the Play Store. iOS support information is also available on the Download page.

Make sure you've enabled "Install from unknown sources" in Settings > Security on your Android device. Also check that you have enough storage space — the app requires at least 80MB free. If the APK file seems incomplete or won't open, delete it and re-download from the Download page on a stable Wi-Fi connection.

Yes — your account, balance, bonuses, and game history are all shared between the website and the app. The app is just optimised for mobile screens and Pakistani mobile data speeds, so it tends to load faster and feel smoother on a phone. You log in with the same credentials on both.

When a new version is available, you'll usually see an update prompt when you open the app. You can also manually check by visiting the Download page — if the version number listed there is newer than what you have installed, simply download and install the new APK. Your account data won't be affected by the update.

Yes. PSL is one of the most popular betting markets on TD7. During the tournament, you'll find pre-match odds and live in-play markets for every fixture — including match winner, top batsman, total runs, and more. Special PSL promotions often run alongside the tournament, so check the offers section regularly.

Beyond cricket, TD7 covers international football (including top European leagues and FIFA events), esports titles, and various other global sports. The sports betting section is updated regularly based on live schedules, so there's almost always something on.

In-play betting lets you place bets on a match that's already in progress. Odds update in real time based on what's happening in the game. For a T20 match, for example, you could bet on who scores the next boundary or which team wins the current over. Be quick — markets can close briefly after wickets or major events while odds are recalculated.

Minimum stakes on sports markets at TD7 start from PKR 50 on most events, making it accessible for casual bettors. Maximum stake limits vary by market and event. For major PSL or international fixtures, higher limits are typically available. The exact stake range is always displayed on the bet slip before you confirm.

Quick Links

Supported Payments

JazzCash Easypaisa Raast Bank Transfer Cards Mobile Wallets

All transactions in PKR. No hidden conversion charges.

Responsible Gaming

TD7 is strictly for adults aged 18 and above. Set a personal budget before you start, take regular breaks, and never chase losses. Gaming should stay fun — if it starts feeling like stress, step back and take a break.

Read our Responsible Gaming guide →

Still Need Help?

Didn't find what you were looking for? Our support team is available around the clock. Reach out via the in-app chat or email us directly.

[email protected]

Still Got Questions? We've Got You.

If you couldn't find your answer above, our support team is on standby 24/7. Or go ahead and create your free account — the platform is pretty intuitive once you're in.

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